Pentair Screenlogic Remote Access Not Working

33 out of 5. Do not attempt to charge batteries with a charger other than one approved for use with the Digital Tablet.

Easytouch Pool Spa Control Systems Pentair Pentair

They can then log on to your system remotely and troubleshoot it from there for you to isolate the problem.

Pentair screenlogic remote access not working. 7 Launches Internet Explorer Browser. Ive spoken with Pentair twice today the people that make your unit. Other times cycling power to the protocol adapter or indoor and outdoor wireless links may be required.

Perhaps a model number would help. Alas a brief Google search did not turn up information about Pentair Protocol Adapter. ScreenLogic now allows users to remotely control their IntelliTouch system over the Internet.

The Pentair Screenlogic remote program communicates with a Pentair remote access server which in turn talks to the Intellitouch. Quick Push enters or exits Suspend Mode. If you are running any sort of firewall make sure the Pentair devices havent accidently been shunned.

Local network is 1921680xxx. Desktop Minimize current application and return to Desktop. Pentairs number is 800-831-7133 extension 2620.

Often times a simple press of the reset button on your EasyTouch or IntelliTouch panel at the equipment pad will do the trick. In both Screenlogic app and SLConfig I CAN connect through remote adaptor connection. Does not work when IntelliTouch ScreenLogic is running.

Only works if you are connected to a Broadband Internet connection. Thanks for the info on connecting an Intellitouch Pentair panel to C4. Unlike conventional chlorine additives.

For an overview of all the available ScreenLogic interfaces see page 6. I contacted them once about it and they were pretty good. This issue is reproducible by Pentair tech support using their iPhone with remote access to my system As an aside I would also like to be able to back up all the screen logic screen and adapter board settings to a backup file for restore everything in case of screenlogic equipment replacement.

Tech Pentair Posted Tue 08212018 - 1523 Changing your router will affect the connection to the adapter the adapter is to a static ip address in order to open the adapter to a DHCP setting you will need to contact us at 1-800-831-7133 when you are on a computer that is locally connected to re-open the adapter to recognize your new router. Turf Management Pest Control. Compatible with PCs and select Mac operating systems Download Note.

Do not leave or operate the Digital Tablet in an excessively hot environment such as a closed vehicle under hot sunshine or beside a fire or heater. After connecting Alexa to your Pentair IntelliTouch or EasyTouch control system with ScreenLogic in a few simple steps just say commands like Alexa ask Pentair Pool to turn on my Waterfall or Alexa ask Pentair Pool what my pool temperature is or Alexa ask Pentair Pool what my pool status is Here are examples of how you can use the Skill. Not used by IntelliTouch ScreenLogic program.

Config doesnt recall previous connections either. Local login works fine. RV Water Delivery Pumps.

IntelliTouch ScreenLogic Users Guide vi IMPORTANT SAFETY PRECAUTIONS CONTINUED FCC Regulatory Safety Notice - The wireless products devices have been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. Yes we have acquired and used the ControlWorkS module many times in the past but Pentair is telling me that EasyTouch is not compatible with home automation. The ScreenLogic interface gives you access to your pools andor spas operation from practically.

I set these to 19216801 and it still does not work for remote log in. 9 Suspend or PowerReset. Pentairs ScreenLogic Mobile is a convenient interface for your pool and spa.

This system was at the house when we bought it so I know little about it. If you desire remote access. Photo shows range of control devices available to interface with IntelliTouch systems wired wireless push-button or touch screenall are extremely easy to use.

The easiest way to solve this is going to be for you to call them directly. What I have done in extreme situations is disconnect my PC from the network connect it directly to the device with a crossover cable or hook both devices to a switch that is not connected to anything else and give my PC a static IP of 1001x. If not maybe contact Pentair and see if they are having any issues on their side.

They dont need to put a browser in the router or in the panel they could just offer a web service in place of the remote access server and not expose any protocols. Chlorine is at work. I wanna say weve always used the CW module via RS232 and the iLink protocol.

Do not leave the Digital Tablet exposed to excessive heat for any period of time. It could be blocked trying to reach out. Screen Logic configuration wants to set Default Gateway and DNS Server to 192168101 which will not allow remote access.

Screenlogic Remote Monitoring Software for Pool Professionals. This is the first time Ive had this problem so Im looking for help. Friday October 23 2020 1619.

Im in the middle of doing this myself and Im having trouble getting it to work. Screen Logic hardware is getting a DHCP IP address. The Pentair ScreenLogic Interface for Macintosh Desktop Computers is NOT COMPATIBLE with the recently released 64bit.

Thats flexibility and a main reason why EasyTouch systems are so affordable. Up to 20 cash back Ok a sorry for the delay. Pentair app is great.

Spent 45 minutes on phone with tech from Pentair still no connection remotely. Alexa tellask Pentair Pool to turn on. The Wireless Link has the Pwr light on green solid and the tx light is beeping yellow like always Alexa seems to recognize the open pentair command and will accept commands like turn off pool light but then nothing happens.

All other scheduling is easier and better from within the Pentair app itself. Remote worked with old routermodem. The only reason I use the C4 integration is for fun definitely not necessary and to schedule heat pumps pool and jacuzzi to go off and on when I am away on holiday and set a holiday variable to true or false in C4.

ScreenLogic connect works great both local and remote. My config is exactly like yours except I have an i73 and I connected the module to the panel and then ran a CAT6 cable with SerialRJ45 on each side. Up to 20 cash back My Pentair Mobiletouch 2 remote is not communicating with the main control unit anymore.

ScreenLogic logic config needs a fix for remote connection I tried on 3 separate devices to log into a clients system remotely to no avail. When I try to retrieve program information it says it cannot access it. Always use the latest firmware on your protocol adapter.

My run is about 150.

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